I can't charge any photos
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Hello !
I have a problem since today: I can not load any pictures, (their size does not exceed 100 ko and resolution 70). A message says that an error occurred, but without tell me which one. This had never happened to me before ( my photos are bigger usual). Can you help me ? Thank you !The blog I need help with is: (visible only to logged in users)
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What does bigger mean?
What are the exact sizes of the images?For your theme https://wordpress.com/themes/gateway/
Quick Specs (all measurements in pixels)
The main column width is 748, or 1152 on the full-width page template.
The sidebar width is 288.What are the file extensions of the images please?
https://en.support.wordpress.com/accepted-filetypes/#imagesTroubleshooting images http://support.wordpress.com/images/troubleshooting-images/
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If none of the troubleshooting images tips help Staff need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi ! thanks for your responses; finally i found my problem : it’s silly I just did not realize that I had exceeded the limit number of files with the free version.
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Aha! This is what you mean https://en.support.wordpress.com/space-upgrade/ You exhausted your free image space. That’s an indication that you have been uploading lots of large images. Please read this so you know that deleting images from your Media Library is not the way to gohttps://onecoolsite.wordpress.com/2013/09/20/omg-my-images-are-gone/
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