I can´t connect to jetpack to restore my site

• 

  nuevetecnotuc · Member · Oct 6, 2022 at 4:31 pm

  • Copy link
  • Add topic to favorites

  I need to restore my site

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  helper-heroponriki · Member · Oct 6, 2022 at 4:45 pm

  • Copy link

  Hi there:

  I’m not showing you have a Jetpack plan under the account you’re logged into that provides backups. Did you purchase this upgrade under this account or a different one? Once we have that information, we’ll be better able to advise.

  Thanks!