I can’t connect to the site

  • Unknown's avatar
    themodernghazal · Member ·

    Hello,
    Every time I type in my URL or try to click on the website through wordpress, it shows that the domain cannot be reached. I’m not sure what happened to the website, I didn’t check on it for a few days but I can’t upload content or get it to work.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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