I can't create new site.

• 

  wesleynj · Member · Apr 5, 2017 at 11:48 pm

  • Copy link
  • Add topic to favorites

  I can’t create new site. Neither free site nor premium site. The 4 steps of creating site are never accomplished. I stuck on 3rd step which requires my sitename. No matter what I input, the free option won’t show up as well as paid option won’t continue. Please help.

  The blog I need help with is: (visible only to logged in users)

• 

  hacchism · Staff · Apr 6, 2017 at 1:44 am

  • Copy link

  Hi there,

  I have had the same experience before. At the time, I signed out once and signed in again with WordPress.com account. And next, I went to “My SItes“→”← SWITCH SITE“, then I found that the new site had been already added into my account.

  Please try the same process and see how it works.

  Alternatively, it might be due to the browser issue. I recommend you to clear your browser cache. The following support page explains about it well too.

  Browser Issues

• 

  hacchism · Staff · Apr 6, 2017 at 1:45 am

  • Copy link

  If you have any questions, please come back here :)

• 

  wesleynj · Member · Apr 7, 2017 at 2:16 am

  • Copy link

  Hi thank you for helping me.
  I tried “my sites”, but it shows “You don’t have any WordPress sites yet.
  Would you like to start one?”

• 

  wesleynj · Member · Apr 7, 2017 at 2:18 am

  • Copy link

  Then I changed to IE, Edge and Chrome. Every browser shows the same.

• 

  hacchism · Staff · Apr 7, 2017 at 1:22 pm

  • Copy link

  Hi again!!

  Let me ask the following questions.

  Is that browser you tried the newest version? (Please confirm this at browsehappy.com)
  Does the same thing happen if you clear your browser cache?