I can't customise or change my theme

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  mermaidandcub · Member · Sep 7, 2017 at 9:19 am

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  Every time I click on the button to customise or change my theme I keep getting a black white page that read

  Exception thrown
  String could not be parsed as XML

  What does this mean and how do I fix it?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 8, 2017 at 10:31 pm

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  Hi there, use the upload function to upload the XML files, not the drag and drop method. You will also want to read this earlier forum thread https://en.forums.wordpress.com/topic/importing-travel-blog-from-travelpod-missing-required-body-data?replies=6

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  supernovia · Staff · Sep 8, 2017 at 11:17 pm

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  @mermaidandcub can you confirm what site you’re having trouble with?