I can't customizee any theme

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  elgama1 · Member · Aug 1, 2013 at 5:27 pm

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  If i try to customize a theme with the button “customize” in the menu appearance, i see in the right side a black stripe with the written “Loading design tools…” and the rest of the screen empty, white.
  I tried to change theme and browser, but nothing change.
  I have this problem since I tried some themes, but i don’t remember which.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 1, 2013 at 5:29 pm

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  You need to publish a post.

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  timethief · Member · Aug 1, 2013 at 5:31 pm

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  If you have purchased the cusom design upgrade you need to publish a post and be sure you have third-party cookies enabled
  http://en.support.wordpress.com/third-party-cookies/

  No changes you try out aside from those such as Custom Background, Custom Header, etc. which are stated on the theme description pages in the features column (right hand side)
  will be visible to visitors unless you purchase an annually renewable custom design upgrade.
  http://en.support.wordpress.com/custom-design/
  http://en.support.wordpress.com/custom-design/editing-css/

  You do not need to load the design tools unless you have the Custom Design upgrade. All of these functions can be accessed from your dashboard – without loading the custom design tools – no upgrade required.
  Appearance > Header
  Appearance > Background
  Appearance > Theme Options (applicable only to some themes)
  Settings > Reading (set a static front page)
  Site Title and Tagline > Settings > General

  If you are using the preview mode for the Custom Design upgrade some of the settings in that mode will save but they won’t show up on the front end unless you purchase the upgrade.

  To go back to the free options, go to Appearance → Themes → Customize → Colors and click the “exit the preview” link in yellow at the top of the panel on the right.

  P.S. Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

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  elgama1 · Member · Aug 1, 2013 at 6:47 pm

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  The browser settings are ok.
  The problem in the menu appearance > customize persists, but i bypassed it using the other menu appearance items and settings > reading.
  Thanks timethief.

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  timethief · Member · Aug 2, 2013 at 6:01 pm

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  You’re welcome.