I can't disconnect a few sites from my account.

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  mikelauner · Member · Nov 24, 2015 at 9:02 pm

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  When I go to settings -> Disconnect Site I get an error that just says ‘Error disconnecting SITENAME’.

  I have three sites that belong to clients I no longer work with that I would like to remove that give the same error.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 24, 2015 at 9:04 pm

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  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs. Therefore, you may want to share you solution on the Jetapack support forum at WordPress.ORG.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  See also this guide to Disconnect Jetpack Sites http://en.support.wordpress.com/disconnect-jetpack-sites/

  Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

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  mikelauner · Member · Nov 24, 2015 at 9:17 pm

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  Sorry, but I think my issue is a WordPress.com issue still. Sorry If I’m misinterpreting something.

  The sites were self hosted .org sites, but they are no longer around. They still appear in my WordPress.com account though. Technically I can just ignore them but I’m just trying to clean house.

  I had some other similar sites but they gave me the option to disconnect as outlined in that guide you posted (http://en.support.wordpress.com/disconnect-jetpack-sites/). These remaining few sites just seem to be throwing an error in my WordPress.com account when I try to follow the same steps.

  So as of right now there is no self hosted counterpart to the sites listed in my .com account to address. I believe those clients might be running new WordPress sites but they are not the ones originally connected to my .com account.

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  timethief · Member · Nov 24, 2015 at 9:20 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.