I can't do anything on one of my website

  • Unknown's avatar
    zeni23 · Member ·

    It says “problem with the subscription” (sorry if my english is wrong). Indeed, I bought in 2015, Premium wordpress. But I haven’t it anymore.
    Then, I can’t do anything : neither can I see posts published on my dashboard nor export my posts nor modify my theme.
    What can I do ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    billh93 · Member ·

    Hello @zeni23,

    It seems that the tag ‘modlook’ has already been inserted into this thread. A WordPress staff should get back to you shortly as they are able to look at your account for further details.

    Best,
    Bill

  • staff-doublebassd · Staff ·

    Hi there,

    You filed a dispute with either PayPal or your bank, so we have issued you a charge back fee.

    Your stats and your content are all safe. But because chargebacks are a very serious matter we lock any site with a pending chargeback until the matter is resolved. You can find more information here:

    Chargebacks and Disputes

    Do you remember receiving a refund from your bank?

    Let me know if you have any questions.

    Thanks,

  • The topic ‘I can't do anything on one of my website’ is closed to new replies.