i cant do the paymente

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  lojafestejando · Member · Mar 13, 2013 at 12:08 pm

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  good morning,

  i was trying do the payment with the new mastercard, but does not acept the visa. all th informations are correct. whats worng?

  Thanks,

  Matheus

  The blog I need help with is: (visible only to logged in users)

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  amightywp · Member · Mar 13, 2013 at 4:30 pm

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  Hi there,

  The transaction has been declined by the bank that issued your credit card. This can happen for a variety of reasons, although we’re not able to see why. Some of the reasons are:

  * closed credit card account
  * account is over the limit
  * account is past due
  * automated fraud alert

  The last reason above, an automated fraud prevention block, is the most common. Usually you just need to call your bank and let them know you want to make a purchase on WordPress.com, and they can get the block removed right away.

  Can you please get in touch with the bank and then try your payment again?

  Please let me know if I can be of any further help.