I cant download themes
-
Hey im un able to download and active a theme, everytime I do it crashes and reports Warning: require_once(/var/www/vhosts/rukkusmy.com/httpdocs/wp-content/themes/astra_ori2/inc/core/class-astra-theme-options.php): failed to open stream: No such file or directory in /var/www/vhosts/rukkusmy.com/httpdocs/wp-content/themes/astra_ori2/functions.php on line 33
Fatal error: require_once(): Failed opening required ‘/var/www/vhosts/rukkusmy.com/httpdocs/wp-content/themes/astra_ori2/inc/core/class-astra-theme-options.php’ (include_path=’.:/opt/plesk/php/7.4/share/pear’) in /var/www/vhosts/rukkusmy.com/httpdocs/wp-content/themes/astra_ori2/functions.php on line 33
There has been a critical error on this website. Please check your site admin email inbox for instructions.Learn more about troubleshooting WordPress.
Happening too many times, Please help me solve it
-
Hi there,
Sorry to say, but there is not much we could help in this forum.
This forum is dedicated to WordPress.com users who have hosted their websites on WordPress.com, while your website is using open source WordPress.org software and is hosted on Exa Bytes Network Sdn.Bhd as I can see here: https://hostingchecker.com/
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers of WordPress.com. You can read more about the differences between WordPress.org software and WordPress.com here: https://en.support.wordpress.com/com-vs-org/ or here https://wpisnotwp.com/.In your case I suggest you to contact Astra theme support: https://wpastra.com/contact/
If that does not help, you can ask the WordPress.org community for advice or look for solutions on existing forum threads: https://wordpress.org/support/forums.
- The topic ‘I cant download themes’ is closed to new replies.
WordPress.com Forums 