I can't edit my homepage!

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  officiallegoleaks · Member · Jun 5, 2017 at 10:10 pm

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  I’m trying to edit my homepage but the update button is greyed out and the changes are not saved. Please help!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 5, 2017 at 10:32 pm

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  It sounds like you could have a browser related issue.

  1. Check with your ISP (internet service provider) for known issues.

  2. Read all the tips here https://en.support.wordpress.com/browser-issues/

  • Make sure you are running an up to date browser version found at http://browsehappy.com
  • Make sure you have JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
  • Disable any adblocker browser add-ons.
  • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  • Try using another browser.

  3. If you are not successful please post this specific info here:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  4. Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  officiallegoleaks · Member · Jun 5, 2017 at 10:53 pm

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  Hmm I didn’t confirm my email earlier, could that be it?

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  timethief · Member · Jun 5, 2017 at 10:57 pm

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  Yes, that could be the issue.

  Please confirm that the email address here https://wordpress.com/me/account is correct. That is where the activation email is sent to.

  If you cannot locate the email verification email check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Jun 6, 2017 at 9:50 am

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  Hi officiallegoleaks,

  Hmm I didn’t confirm my email earlier, could that be it?

  Yes your email address needs to be confirmed first. However, it looks like you’ve got this sorted now.

  Let me know if you need any further help.