I can’t edit my site

• 

  offstagetalk9f63445d53 · Member · Jun 5, 2022 at 6:35 pm

  • Copy link
  • Add topic to favorites

  I am unable to access my site offstage talk.com to edit anything. I am unable to access as the ADMIN to add the JETPACK plugin.
  Katie

  Correct account: Unknown

• 

  kokkieh · Staff · Jun 6, 2022 at 7:13 am

  • Copy link

  Hi Katie,

  Do you mean https://offstagetalk.com/?

  That is a WordPress.com site, so it doesn’t need the Jetpack plugin, as all of Jetpack’s features are included by default on any site hosted on WordPress.com.

  But that site doesn’t belong to the offstagetalk9f63445d53 account you used to post here, nor has this account ever been a user on that site. That’s why you’re unable to access it.

  To access that site, you need to be logged in as the WordPress.com account that owns it. If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.