i can’t export my website content
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We have tried to export the content of my website and it gives us an export error. I need the data to change hosting.The message is: ‘There was a problem preparing your export file. Please check your connection and try again, or contact support.’ I contact support but we have not recived any answer. Can you help me? Thank you
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Hi @nfsarquitectura, would you let us know which site you are trying to export? We’ll try it from our end.
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Hi! I tryed to export http://www.casa-fengshui.com, or http://www.casafengshui.wordpress.com
Thank you -
Hi there,
I have reset the importer on that site. Please try again and let me know how it goes.
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hi, i tried any times to export the content and it was impossible. The message is this one:
“There was a problem preparing your export file. Please check your connection and try again, oro contact support.”
Can you send me the xml export file, please?
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I was able to trigger an export from this link
https://casafengshui.wordpress.com/wp-admin/export.php
I now see a message mentioning that the export file download will be sent to your email address. Let us know if you receive it.
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