I cant find my account
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I started this account under the namourdesigns.WordPress site. All I remember is it gave me an option to start another blog under the same email and that is what I did. I never renewed my domain and now that I am trying to access that blog site I cant find it anywhere. When I search it on google it says that the author has deleted the site. I honestly can’t remember deleting it.
I have followed the procedure to recover but it keeps taking me to the main site which is namourdesigns.Please help me recover the specific one. I don’t know what else to do. I have emails as evidence that the account existed.
Regards,
JuliaWP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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http://withlovejulia.com/http://withlovejulia.com That is with the domain I had paid for
The WordPress site is withlovejulia.Wordpress.com
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According to whois info that domain hasn’t been registered. Let’s call Staff to the rescue.
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Hi @namourdesigns, our records show you didn’t renew the domain and it eventually expired, went through redemption, and was released.
The underlying site still exists, though. You should be able to buy the domain and get hosting for it here:
https://wordpress.com/plans/namourdesigns.wordpress.com -
If I buy the domain will I be able to get the WordPress content? Because I can’t see any of my previous posts or drafts that I had for withlovejulia. I can only see the namourdesigns ones which is the original WordPress site
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Hi there,
You are referring to https://withlovejuliaa.wordpress.com/ yes?
Is it possible you made your site under a different login? I can confirm that withlovejuliaa.wordpress.com is registered at WordPress.com but is under a different account and not your @namourdesigns login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Hope that helps. Please let us know if you have any more questions.
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Hi, it’s withlovejulia.Wordpress.com. With a single “a”. I opened a second site under my namourdesigns WordPress account. There is an option to open another blog under the same account. They had an offer to register a domain for a whole year free and that is what I did. However, I didn’t renew my domain after the year so it expired.
I went back in the account and there was no trace of it. Not even the WordPress site and the blog posts I published. -
I can see withlovejulia.wordpress.com was deleted quite a while ago.
But https://withlovejuliaa.wordpress.com/ exists under another account, and once had withlovejulia.com associated with it.
Can you look at https://withlovejuliaa.wordpress.com/ and confirm whether that site has your content?
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Oh, I see what you mean now. I didn’t realise that was how I spelt it on WordPress. Thank you so much, yes that is the one. I will try and get the back end of it then, seems I was logging in the wrong way. Thank you so much.
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You bet! If you need help recovering access, let us know:
https://wordpress.com/support/account-recovery/#account-recovery-form
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