I can’t find my site

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  mbkccwac · Member · May 27, 2021 at 7:48 pm

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  Hi,
  I have a few wordpress sites under 2 or 3 accounts and I can’t find the account for my site achebefab80.com. I just paid for the renewal, but following the email account where I received my receipt does not lead me to the site. Can you help?
  Thanks, Michelle

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  kleyhalisson · Member · May 27, 2021 at 10:49 pm

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  Hello. Your receipt is sent to the email adress linked to your account. So that is the email you need to use to enter your WP account since you can’t have more than one account in the same email.
  If having trouble to enter your account, see Account Recovery.

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  staff-mckluskey · Staff · May 28, 2021 at 7:18 am

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  Hi Michelle,

  As @kleyhalisson mentioned, if you’re having trouble accessing the correct account, the best thing to do is check out this page and fill out the Account Recovery form:

  https://wordpress.com/support/account-recovery/.

  Here, on the forums, we won’t be able to help you give you access to the account as we’d need some private info that shouldn’t be shared here.