I can’t find my site?

  • Unknown's avatar
    zoehsmith44896941344 · Member ·

    Hi, I want to add new pages to my site but I can’t seem to log in and edit it. It brings me to a different site linked to my profile – @zoehsmith44896941344 which I don’t recognise. I had a site with history and many blogs on it and I can access the site via its web address but not via wordpress to edit it?

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). This site is not linked to my WordPress.com account.

  • kokkieh · Staff ·

    Hi there,

    You’re logged into WordPress.com as the username, zoehsmith44896941344. This account was created in 2018, but it doesn’t look like you ever used it, and no one has logged into it in over a year.

    The site you’re trying to access belongs to a completely different username account, associated with a different email address. So you’ll need to log out of zoehsmith44896941344, and log back in as the other username to access that site.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

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