I Can't Find My Site
-
Hello, my site, gapwork.org seems to no longer be in existence. I am looking for a place in my account to renew but there does not seem to be anything available.
Please help.-Courtney
-
What is the exact URL starting with http:// of the site you refer to please?
And, exactly which username account registered that site?
I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting. And, that is why we are all prompted to provide the relevant URL when we create a new thread. -
Oh! Now I see it. It’s not an active link above. That looks like an expired domain. I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
Thanks for your response timethief
The issue is I own the domain through a separate hosting site, which is currently still active and under my ownership. I used WordPress to map my domain but hadn’t received any notifications for expiration/renewal.Now my account on WordPress does not have me linked to any blogs/sites. So I need information on re-mapping, I assume
-
-
Hi there,
I would be happy to assist you in renewing gapwork.org . However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription purchase.
Let me know if you have any questions.
Thanks!
-
Hi Darnell, thanks for your response.
As far as I know, I have only created one account for WordPress. I even have the receipt (#12115438) from last year which is associated with the purchase of my subscription for gapwork.org. Is there a way for me to conduct a search or use a ‘forgot username’ feature to find other accounts associated with my email address?
-
Hello Again,
My apologies! I just attempted the “forgot password” process and fond the other username “CourtneyP10” associated with the same email address. And I now see how to renew the domain.Is there a way to transfer my domain to the other account? (This one, courtprice)?
-
Hey there,
i went ahead and moved the blog thegapwork.wordpress.com over to your account courtprice along with the domain gapwork.org. You should now be able to renew the mapping subscription under that account.
Let me know if you have any questions. Thanks!
-
-
- The topic ‘I Can't Find My Site’ is closed to new replies.
WordPress.com Forums 