I cant find my website???!!!?

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  sam423096348 · Member · May 21, 2019 at 1:26 pm

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  My website has disappeared

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  staartmees · Member · May 21, 2019 at 1:58 pm

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  What is the URL of your site?

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  gemmacevans · Member · May 21, 2019 at 2:12 pm

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  Hi sam423096348,

  What is the address of the site you are unable to find? If it is hosted on WordPress.com, I recommend logging in to any other accounts you have here.

  Once I know which site you need help with, I can point you in the right direction.

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  gemmacevans · Member · May 21, 2019 at 2:14 pm

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  Sorry for the overlap @staartmees, your reply didn’t show up until I’d sent mine.

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  agreenergardenuk · Member · May 21, 2019 at 2:15 pm

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  agreenergardenuk.com

  Its live however when i signed in to wordpress it will say I dont have an any sites

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  agreenergardenuk · Member · May 21, 2019 at 2:20 pm

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  I dont know what happened but its working now.
  Tech isnt my strong point.

  Thanks

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  supernovia · Staff · May 21, 2019 at 8:03 pm

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  Hi @agreenergardenuk, I think I see the issue. When you first posted, you were logged in as “sam423096348” — and that user likely isn’t associated with the site.

  Once you logged into the correct account, you regained access. Let us know if you need more help with this!

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  agreenergardenuk · Member · May 21, 2019 at 8:24 pm

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  Thank you this makes sense!

  I will post if i have any other issues

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  supernovia · Staff · May 21, 2019 at 9:22 pm

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  Sure thing, or, since you do have Premium on this account, you’re entitled to direct help here:

  Contact

  Just make sure you’re logged in as agreenergardenuk and you’ll reach support directly. Cheers!