i cant find my website

• 

  kawechseif · Member · Jun 2, 2024 at 12:29 am

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  i am looking for live chat with an agent

  Self-declared URL: flashlight.studio
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  akramulwp · Member · Jun 2, 2024 at 3:22 am

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  Hello @kawechseif,
  
  I am afraid, your mentioned site is not registered and connected with any WordPress.com account. You can check it here -> https://wordpress.com/site-profiler/http://flashlight.studio
  
  It seems a self-hosted site with a third-party hosting provider.
  
  You can learn more about the difference between WordPress.com and WordPress.org here -> https://wordpress.com/support/com-vs-org/

  If you are unable to log in to your wp-admin panel, I suggest contacting your hosting support. They are well-equipped to provide you with hosting panel access so you can reach your WordPress root and disable that plugin. Alternatively, they can assist you in fixing the issue.
  
  If you still want to chat with the WordPress.com support agent, here I am tagging this thread for the staff’s attention. Hope you will get it soon.

  Regards,