I cant find my wordpress login details

  • Unknown's avatar
    chad4780 · Member ·

    I cant find my login details for this site to give to my new SEO person.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    If you don’t know your login information, you’ll need to reach out to your hosting provider for help here. Since they’re hosting your site, they also have access to your site install and databases and are the ones who can help you regain access to your site.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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