I cant find the admin php for my new site

  • Unknown's avatar
    jopublick · Member ·

    hello. I upgraded my account when I started the new site https://refillability.org/ and added woocommerce. I purchased the domain too. I cant seem to login to it via either of the wordpress options .org or .com and I dont see any emails with a confirmation of my account or passwords or logins etc

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    It looks like your site is hosted at Siteground. Also, your login page would be found here:

    https://refillability.org/wp-login.php

    If you have trouble logging in, you should contact Siteground for help. Since they’re hosting your site, they also have access to your site’s files and database and are the best ones to help you with this.

    I hope that helps!

  • Unknown's avatar
    jopublick · Member ·

    Thanks so much for your help I’ve found it now it is wordpress but via a third party service. I’d forgotten that.xx many thanks

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