I can't follow blogs

  • Unknown's avatar
    eldestrio · Member ·

    Some days ago i exported the list of blogs i follow and try to import again.

    Since i did that, i can’t follow any blog. I’ve tried with several blogs.

    I think there’s a problem with my account, or maybe there is a block or error.

    what can i do to solve this?

    Thanks in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    vishalmukadam · Member ·

    Hi there,

    It seems you’ve tried to exported and again imported back, I did do the same to test your problem if it’s true or not.

    Yes, I think it is a bug in the system which we should report it.

  • Unknown's avatar
    vishalmukadam · Member ·

    Dear Team,

    I am tagging this post as “modlook”, so one of the Happiness engineer or Staff will report this bug to the technical team.
    I would first like to thank @eldestrio to bring this to our attention that when someone uses Export and Import feature which is available when you go to
    https://wordpress.com/following/manage

    First I did was export and unfollowed some blogs or sites and again imported it through the feature which is available Reader > Followed Sites > Manage.
    And when the import got completed I recevied mail.

    Now the real problem is here,
    When I go to Reader > and click on the follow button it shows the error message shown in the screenshot.
    https://cldup.com/zlOV9ENOyk.png

    I thought this might solve clearing the browser cookies, also tried in Private mode at chrome still the issue exists.

    And also, unable to follow through that “Follow” button which is available at the right-hand at the bottom of the page.
    Thanks for your time.

    Best Wishes.

  • Unknown's avatar
    vishalmukadam · Member ·

    This issue only happens after using export and import feature, after that I tried to follow the blogs and sites couple of times same error message.
    follow the screenshot: https://cldup.com/f_JczDzCy7.png

    And there’s no issue in this feature,
    https://subscribe.wordpress.com/
    This is working perfectly okay.

  • Unknown's avatar
    vishalmukadam · Member ·

    @eldestrio,

    Thanks for letting us know about the issue, I have now reported this issue so soon it will be resolved.

  • Unknown's avatar
    vishalmukadam · Member ·

    The problem happens with the Reader, Can’t follow blogs through Reader.

  • kokkieh · Staff ·

    Hi there,

    Some days ago i exported the list of blogs i follow and try to import again

    Why did you do that? The export feature is intended for if you want to export your followed sites to an external RSS feed reader.

    By exporting and re-importing the list to your WordPress.com account you’ve triggered our measures to prevent bulk-following of WordPress.com sites through automated processes, and that causes your account to be blocked from following more sites. In this case it’s likely because our system sees you trying to re-follow sites you’re already following, which is something a bot would do.

    I’ve reported this to the team to look into in any event. I’ve re-enabled follows for both your accounts.

  • Unknown's avatar
    vishalmukadam · Member ·

    Hi, @kokkieh

    Now I am able to follow the blogs from the Reader
    Thanks for re-enabling follow feature for us.

    Thanks so much for reporting to the team.

  • kokkieh · Staff ·

    Happy to help :)

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