I Can’t Get a Hold of Support No Matter What I Do

  • Unknown's avatar
    jontaffe11 · Member ·

    I have submitted a few support tickets over the past week or so regarding one critical issue with a domain transfer bug and for the life of me can’t get an email back. I also noticed I have not had the option to live chat for awhile now even with the entrepreneur plan.

    Can someone please help me out!

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    jontaffe11 · Member ·

    My other support requests were the following:

    1. Remove woocommerce or downgrade plan if needed
    2. Deactivated unused plugins, but still have Wappalyzer detecting around 60 technologies on an incomplete site.
  • staff-dragon · Staff ·

    Hey there,

    It looks like we were able to connect with you over live chat after you posted this topic in the forums. We are currently experiencing larger than larger-than-normal volume for support so responses to tickets may be longer than usual. We appreciate your patience while we work to answer all of your support requests.

    Since we were able to connect with you and to avoid confusion, I am going to go ahead and close this support topic. Please feel free to open a new topic if you have another issue we can assist with.

    Thanks!

  • The topic ‘I Can’t Get a Hold of Support No Matter What I Do’ is closed to new replies.