I can’t get any media to upload!
-
I can’t get any media to upload and can’t figure out what’s wrong. Is there an actual person that I can speak to?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Yes, everyone on this forum is a real person. You can also have WordPress.com staff respond to your issue in this forum: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Could you please clarify what happens when you try to upload media, and which media you are trying to upload? Perhaps even a screenshot?
Accepted filetypes: https://en.support.wordpress.com/accepted-filetypes/
Making a screenshot: https://en.support.wordpress.com/make-a-screenshot/Let me know if you’re still having issues.
-
Hi there,
Where are you trying to upload media? At My Site ->Media? Via the Add Media button in the post/page editor? Dragging-and-dropping media into the post editor? To the media library in the WP-Admin dashboard?
And what happens? Are you seeing an error message, or do the files just fail to upload? What type of media files are you trying to add?
Can you please try clearing the browser cache and cookies, and also unplug your modem/router for a few seconds to reset the connection, and see if that helps.
- The topic ‘I can’t get any media to upload!’ is closed to new replies.
WordPress.com Forums 