i can’t get in to my old account

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  seagreen6708 · Member · Sep 10, 2020 at 7:11 pm

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  my sister made a google kids account and i forgot my password can you help me . my user name is seagreen12 i think

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  deancroyal · Staff · Sep 11, 2020 at 5:04 pm

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  Hi there – We’re only able to confirm details and help with the account you are messaging us through here.

  If you would like help with another user account, but are having trouble signing into that account, the first step would be to try to recall the email address that was used to create the account and use the password reset feature described here: https://en.support.wordpress.com/passwords/#lost-password

  If that doesn’t work, let us know and we’ll try to provide next steps.