I can’t get into my site anymore

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  jonathanmfeldman · Member · Apr 23, 2019 at 8:55 am

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  Hello, I could not locate the password and got a new one and then it leads to a blank account and not my own. I don’t know why this company can’t produce a real person to assist me.

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  kruttikapatil · Member · Apr 23, 2019 at 9:16 am

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  Hi there,

  Please share the URL of your site so that we can help you further.

  Thanks.

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  jonathanmfeldman · Member · Apr 23, 2019 at 9:20 am

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  http://www.globalteachin.com

  It’s supposed to be associated with an email address and when I check the email address, I don’t get a new password.

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  jonathanmfeldman · Member · Apr 23, 2019 at 9:21 am

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  Or, it does not recognize the email address. Thank you.

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  kruttikapatil · Member · Apr 23, 2019 at 9:39 am

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  Hi there,

  It seems that you’re in the wrong support forum. You are using the self-hosted version of WordPress rather than WordPress.com. WordPress.com forum helps the sites hosted on WordPress.com only.

  Name Servers :
  NS1.FATCOW.COM
  NS2.FATCOW.COM

  Please contact your hosting provider or ask your question here: https://wordpress.org/support/forum/miscellaneous/#new-post

  Note the difference here between .com and .org

  WordPress.com vs. WordPress.org

  Hope this helps .

  Thanks!