I can't get into my website

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  trinityphginc · Member · Nov 20, 2017 at 5:27 pm

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  I can’t get into my website. If I try from the web address it says authentication required, etc. My credentials don’t work at all. I can’t get in from the wordpress log in either, says no user.

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  avydun · Staff · Nov 20, 2017 at 6:30 pm

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  Can you share the site link so that I can check if it’s a self-hosted WordPress (WordPress.org) site or a WordPress.com site? It is necessary to help further.

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  trinityphginc · Member · Nov 20, 2017 at 6:31 pm

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  Home

  I believe now I’ve been hacked. I can’t get into anything and they may have changed my user email as well.

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  fstat · Staff · Nov 21, 2017 at 1:40 pm

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  Hi there,

  trinityphg.com is not hosted at WordPress.com.

  This support forum is for sites hosted at WordPress.com. Your question is about a self-hosted WordPress blog and you’ll find help at the WordPress.org forums or your hosting provider.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.