i cant get into my website help please asap

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  canjohn1905 · Member · Jan 13, 2018 at 9:04 pm

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  hello everyone I accidentally changed url http to https and now i cant get into my website nor wordpress admin i dont have any other tools to go in there and fix it if anyone can helo i would really appreciate it

  The blog I need help with is: (visible only to logged in users)

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  ismaeliea · Member · Jan 13, 2018 at 10:21 pm

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  Hi there!

  “http” and “https” should work. If you enter “http” it should redirect to “https” automatically.

  Have you tried accessing your site in a different browser?
  This can be another issue why it’s not working.

  If it doesn’t work — please reply and I’ll see what I can do.

  Thanks!
  Alisson

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  justjennifer · Member · Jan 14, 2018 at 7:12 am

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  Hello there @canjohn1905 – atowelswholesale.wordpress.com is empty of any user created content. Is that the site you need help with or is it a different site?

  If by chance you are talking about a site using the standalone WP software, you’ll want to head over to the documentation and support forums at https://wordpress.org/support If you don’t have a username on the ORG forums you can register one on that page. I also suggest searching the forums there for a similar issue before posting.

  Standalone WP and WordPressdotcom (where we are) are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  If you are talking about a site hosted here on WordPressdotcom, please give us the relevant URL. Thanks.

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  justjennifer · Member · Jan 14, 2018 at 7:36 am

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  @canjohn1905 One other thing, if your site is using the standalone WP software and is hosted with a 3rd party web hosting provider, like Bluehost, GoDaddy or HostGator, you should also be able to ask them for assistance in getting back into your site.

  @alissonhz Thanks for your help here. You are correct that if someone types http into the browser address line for a WordPressdotcom site, it will redirect to https. But, users on WordPressdotcom aren’t able to change the http/https setting for their site, which might hint that this is an issue with a standalone WP site. Thanks again for your assistance.

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  ismaeliea · Member · Jan 14, 2018 at 7:39 am

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  Hi there

  @justjennifer — Thanks for letting me know, and thanks on all the improvements you’ve told me. This helps me more, even when I read the articles about the forums.

  Thanks!
  Alisson