I can’t get into woocommerce support

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  samnada · Member · Aug 6, 2021 at 12:59 pm

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  When I try to get to woocommerce support for a plugin, it keeps saying, ‘In order to access this section of your account please verify your email address.’. But I’m already logged in.

  Site: https://videocorporatevideoadvertising.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Aug 6, 2021 at 7:05 pm

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  Hi there!

  It looks like you successfully verified your account a few hours ago, so that shouldn’t be stopping you from submitting a new support ticket.

  Can you log out of your WooCommerce account and log back in and see if that shakes that out?

  Let us know!

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  samnada · Member · Aug 10, 2021 at 6:18 am

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  Ok, I got into support! Thank you.