I can’t get my posts to publish anymore.

  • Unknown's avatar
    catenright1 · Member ·

    I regularly post my blog on my website but for the last two weeks, nothing happens when I hit Publish.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

    Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

    WordPress.com vs. WordPress.org

    WordPress.com staff can only assist with sites that are hosted here on WordPress.com. I would encourage you to reach out to your webhost’s support team to see if they will help. Do be aware that not all hosts will assist with WordPress related problems.

    However…

    Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team (as well as automated backups, updates, and security protection) and we could likely get this sorted out for you.

    https://wordpress.com/pricing/

    We have a guide to help move your site to WordPress.com here and our support team can also assist:

    https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

    Please let us know if you have any questions about WordPress.com, our plans, or our features.

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