I cant get the verification code with SMS or authenticator app. Can you help me?

• 

  skylongtin · Member · Mar 4, 2024 at 2:37 am

  • Copy link
  • Add topic to favorites

  I cant get the verification code with SMS or authenticator app.
  Can you help me disable two-factor authentication so that I can re-enable it using my phone or an authenticator app.
  
  my account gmail: (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Mar 5, 2024 at 2:09 pm

  • Copy link

  Hello!

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

  Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

  I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.