I can’t get to my site to edit it. Your system keeps thinking I’m someone else.

  • Unknown's avatar

    Please fix my log in and give me back my own wordpress site that I’ve paid for.
    user name: drjatila
    email: (email visible only to moderators and staff)
    wordpress site: jatiladance.wordpress.com
    I want to edit it, but your system keeps locking me out. I’ve tried with different gmail addresses that I have, and now I can’t get in at all. It won’t let me get back to what I had. The site is still there – I edited it from home. Now I’m at work (at UC Santa Barbara) and I can’t get into it. Do you have support who can go in and fix my account, and explain to me how to set up a log in area into which I can log any time I want to work on the site, I would be most appreciative.

  • Unknown's avatar

    Hi there,

    Please see my reply to the previous thread about this site.

    If you have any comments to add, please add them to the original thread:

    https://en.forums.wordpress.com/topic/help-i-cant-edit-my-wordpress-site-it-keeps-trying-to-make-me-start-a-new-one/

  • Hi there,

    As @garysixtyeight pointed out in the other thread, you have more than one WordPress.com account.

    jatilavdv, the account you’re using to post here, was created only three days ago and does not own any sites.

    The account you used to post the other thread, jatiladance061117, owned one site, astrotest334605932.wordpress.com, but that site was deleted two days ago, and you deleted the entire account after posting in the other forum thread yesterday.

    Your site, jatiladance.wordpress.com, belongs to a third account, drjatila. You need to be logged into that account to access the site. That account is not associated with the Gmail address you gave above.

    If you don’t remember your login details for that account, please follow our account recovery process, outlined here:

    Recover Your Account

  • The topic ‘I can’t get to my site to edit it. Your system keeps thinking I’m someone else.’ is closed to new replies.