I can't import xml files.

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  ponpontaro · Member · Nov 3, 2013 at 4:13 am

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  Why I can not import xml files(wordpress) ?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 4, 2013 at 4:31 am

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  Hi there,
  How large are the files?
  Where are they from?
  Are you following this guide?
  http://en.support.wordpress.com/import/
  What are the exact error reports you receive?

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  ponpontaro · Member · Nov 5, 2013 at 12:42 am

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  There are message that “We are processing..”.
  I have wait more than 24 hours.
  File size is 1.1MB.

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  timethief · Member · Nov 5, 2013 at 9:20 pm

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  Hi gain,
  I’ll tag this thread for Staff assistance with your import. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jackiedana · Member · Nov 5, 2013 at 11:01 pm

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  I have manually reset the importer for you. Please try your import again.

  Also, it looks like you might be trying to import a Xanga blog. If that’s the case, please be sure to take a look at our documentation:

  Import from Xanga

  Note that you must open the .zip export folder you get from Xanga and import ALL of the files included in the .zip folder individually.