I can´t install a envanto template

  • Unknown's avatar
    energydelphos · Member ·

    Hello I´m trying to install a envato template, but it says that style.css is missing.

    Even though that I have business plan, what can I do to import an external template?

    Thank you.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • synora10 · Staff ·

    Hi there!

    Thanks for reaching out to us. You’ll want to check that you’ve uploaded the correct file. When downloading a theme from Envato, you want to choose the Installable WordPress file only option when downloading the theme. Otherwise, that error message can appear.

    Do you mind sharing why you’re choosing to use a third-party theme? Keep in mind that we don’t provide support for such themes. If something theme-related were to happen on your site, you would need to reach out to their team for assistance.

    We have an extensive list of free and Premium theme offerings for which we provide support. We’d be happy to recommend some themes for you to try out instead. Just tell us about the features you’re looking for in a theme and we’ll suggest some!

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