I can't install my premium theme

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  donatelleliens · Member · Mar 20, 2016 at 10:11 am

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  Hi,

  I try to install my premium theme but when I go to the Apparence section with all the themes, there’s no the Adding button to download the theme I bought.
  How can I fix it ? Why this button does not appear on my WordPress session ?
  Thanks a lot for your reactivity.

  Donatelle

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Mar 20, 2016 at 1:16 pm

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  What is that premium theme?

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  donatelleliens · Member · Mar 20, 2016 at 1:17 pm

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  Hi galois,

  The theme is Andy Parker from Loop Interactive.

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  galois · Member · Mar 20, 2016 at 4:49 pm

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  You can’t add a external/custom theme:

  we are not able to support uploading of custom WordPress themes on our service.

  https://en.support.wordpress.com/themes/adding-new-themes/

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  donatelleliens · Member · Mar 20, 2016 at 5:14 pm

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  Thanks for your answer.
  A friend of mine use that theme with his WordPress and has the Adding button on his WordPress interface, so am I on the good WordPress place or is there another to create website and not blog ?

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  galois · Member · Mar 20, 2016 at 5:22 pm

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  A friend of mine use that theme with his WordPress

  No on WorPress.com: your friend has a WordPress.org site: see the differences:
  https://en.support.wordpress.com/com-vs-org/

  On WordPress.com you only can use the themes availables on http://theme.wordpress.com/ (over 390)