I can’t install the latest version of wordpress

  • Unknown's avatar
    siennaluard · Member ·

    When I try to install WordPress 6.1.1 I get the following error.

    Download failed.: The checksum of the file () does not match the expected checksum value (c4be9b9799a145839b9bad1b5502270c).

    Installation failed.

    How can this be resolved?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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