I can’t log in

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  applebageu · Member · May 21, 2018 at 10:38 am

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  I can’t log into my page (applebag.eu) after the updating two plugins process. What should I do?

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  ravichahar · Member · May 21, 2018 at 11:04 am

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  Hey applebageu,

  You use the self-hosted WordPress version(.org) and your website is hosted on Futurehost.

  We’re only able to help with the websites hosted on WordPress.com.

  Please either contact your web hosting customer support or submit your query to WordPress.org forums.
  https://wordpress.org/support/forums/

  To do so, you need to create an account on WordPress.org.
  https://login.wordpress.org/register

  WordPress.com and WordPress.org and two different platforms. To know more, please read this.

  WordPress.com vs. WordPress.org

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  gemmacevans · Member · May 21, 2018 at 11:06 am

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  Hi applebageu,

  applebag.eu is a WordPress.org site hosted by Bright Group, rather than WordPress.com. There is some information about the differences between the two in this support documentation:

  WordPress.com vs. WordPress.org

  We are only able to help with WordPress.com sites but support for self hosted sites is available on the WordPress.org support forums. As a starting point, I recommend contacting Bright Group if you are unable to login to the site at all.

  Best of luck getting this sorted.