I can’t log in on my account stylefashion.dk

  • Unknown's avatar
    livbarfoed · Member ·

    I have been hacked on my Facebook account and it seems to be the same here on wordpress:
    This is the message : Heads up! Someone logged into your account with an E-mail login link.
    What shall I do? Please help ! Liv

  • Unknown's avatar
    austinsangs · Member ·

    Hi Liv,

    Your site (stylefashion.dk) is not hosted here with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org).

    You can look for help at the community forums here:
    https://wordpress.org/support/forums/

    To learn about the differences between WordPress.com and WordPress.org, visit:

    WordPress.com vs. WordPress.org

  • kokkieh · Staff ·

    Hi there,

    I can see an email login for your account around 12 hours ago, about the same time you posted this forum thread, so that login was you. Prior to that login, no one has access this WordPress.com username account for the past two years.

    The only way someone can use an email login link to log into your account is if they have access to your email account. So if you didn’t do this, it’s your email that’s been hacked, not your WordPress.com account.

    I see you’ve already enabled 2FA on your WordPress.com account. I’d recommend you also enable that on your email account, as the only way anyone can access your account here, is by first getting access to your email.

    As for not being able to log into stylefashion.dk, that’s not something we can help with, as that site is not hosted with us. Please contact your hosting provider directly for help regaining access to the admin account for that site.

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