I can’t log in through Google
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I got a new phone and somehow got looked out of my account. I can’t log in through Google and it just keeps asking me to update my password. Very upset.
WP.com: Yes
Correct account: Unknown -
I see you had the same problem in the past years, https://wordpress.com/forums/users/renajchurch/topics/.
If you are talking about your site Renachurch.wordpress.com, the answer is very simple: you are logged in to the wrong account renajchurch as that site is connected to your other account renachurch.
Log out from current renajchurch and log in again as renachurch. If you don’t remember the password, as you have a paid plan for rena.church, you can use the Transaction ID to restore access at https://en.support.wordpress.com/account-recovery/ -
It will not let me do that either. It says I “revoked” my Google access. I would never have done this on purpose. And I’m paying for my site.
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You had the same problem several times in the passed years. Please read my answer again and especially “as you have a paid plan for rena.church, you can use the Transaction ID to restore access at https://en.support.wordpress.com/account-recovery/“
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First of all, since I can’t log in I can’t log out. Second, you have not addressed the problem of Google bring “revoked”. I don’t know how that happened or even what it means. Third, I need to stop autopayment. I did find my receipt.
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I just filled out the account recovery form, first with the transaction ID and then, when that wouldn’t work, the receipt number. The form wouldn’t go through. At this point I was assurance that the autopsy will stop.
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You don’t log in through Google, you log in through wordpress.com!
To log out from current renajchurch, https://wordpress.com/support/security/#log-out-of-your-account
Next find the transaction ID on your receipt, https://wordpress.com/support/billing-history/#retrieve-a-transaction-id
Last step: use the transaction ID to restore access to the account renachurch, https://wordpress.com/wp-login.php?action=recovery
username: renachurch
url: rena.church
email address: your email address
transaction ID: … -
I can’t log out because I can’t log in. I just filled out the form again and it absolutely won’t go through.
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Was finally able to log out and it then somehow got automatically logged in. The site is accessible to me now.
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Hi @renajchurch,
Glad to hear that you were able to log back into your account successfully. Please let us know if you have any questions or run into any other issues.
Thanks!
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