I can’t log in to delete

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  xanmoreno · Member · Oct 27, 2022 at 5:57 pm

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  Hi team,

  I cannot log in to this account to delete the website. I’m getting in trouble with the Board of Realtors for the name ‘Realtor’, can you assist me in deleting this account and website?

  My email is (email visible only to moderators and staff)

  Correct account: Unknown

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  supernovia · Staff · Oct 28, 2022 at 2:48 am

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  Hey there, could you share a link to the site you’re working on? It sounds like you may be using your own copy of WordPress with another host. If so, try adding /wp-admin after the address to log in there.

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com

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  supernovia · Staff · Oct 28, 2022 at 2:49 am

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  Oh and I should add, if the site is hosted here, we have an account recovery process:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Send a link to the site and we can confirm. Thanks!