I can’t log in to edit this website

  • Unknown's avatar
    noellep11 · Member ·

    I am kind of in a panic because I am afraid that my website has been compromised. I am not a huge tech wizard but I just switched hosts which I am now regretting. If anyone could answer ASAP, I would appreciate it. When I try and even edit this website from my WordPress dashboard it takes me to a log in screen, I try and log in and it says that the username does not exist and that I do not have permission to access this account. Please someone help

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    curatedbynoelle.com is a site hosted with Unified Layer and uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    Your hosting provider may be able to help you with your issues since WordPress.com has no control over sites hosted elsewhere.
    https://www.unifiedlayers.net/submitticket.php?step=2&deptid=1

    Hope this helps! :)

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