I can’t log in to my admin account

• 

  shmuelkaufmann · Member · Jul 31, 2020 at 9:35 am

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  I can’t log in to my admin account.
  I signed in to an admin account for a different site of mine, when i try to log out and go back to the other site it keeps saying wrong password.
  I tried password reset, that didn’t work.
  Now, it won’t even bring up the login page. I’m getting this error message

  This page isn’t working right now
  torahgames.org can’t currently handle this request.
  HTTP ERROR 500

• 

  kokkieh · Staff · Jul 31, 2020 at 1:14 pm

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  Hi there,

  torahgames.org is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please ask the WordPress.org community for advice at https://wordpress.org/support/forums, or contact your hosting provider instead.

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  shmuelkaufmann · Member · Jul 31, 2020 at 4:03 pm

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  Ok. Thank you.
  I spoke with HostGator and they said I was locked out because I had entered an incorrect password several times. Being that WordPress was not updated with the most recent updates, it caused the above problems.