I cant log in to my Admin site

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  tadesse99 · Member · May 22, 2024 at 8:36 pm

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  I disconnect packjet to reconnect to improve site connection. Now lost connection to my website admin site. I need to recover it.

  WP.com: Yes
  Jetpack: Yes
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  tadesse99 · Member · May 22, 2024 at 8:41 pm

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  That email you send not respond , Can you send another confirmation email ?

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  w32kazedetodo · Staff · May 29, 2024 at 11:49 am

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  Hi there!

  I see your site is hosted with GoDaddy rather than WordPress.com so unfortunately, I can’t help you directly into restoring your site access. However, I can point you to GoDaddy’s support here which should be able to restore or reset your access.

  As we’re not able to fully access your site since it’s not hosted with us, I can only share some general guidelines and recommendations since we’re not able to access the site. Take into account that by migrating your site with us you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more.

  If this might be something you would be interested in, don’t hesitate to answer the thread :)