I can’t log in to my old WordPress account

• 

  karebersole · Member · Jan 29, 2023 at 12:56 am

  • Copy link
  • Add topic to favorites

  Hello, I don’t remember what my username was or which email I used when I had this account, therefore, I can’t log in to my old WordPress account. I am sure that I do not still have the same email address or phone number that I had back them, but I am the same person. I tried to go through account recovery, but it wanted me to have 1 out of the 3 things listed to prove that it was me, and I don’t have any of the 3 things listed. Is there any way we can verify my account so that I can get back into it because I have a lot of my writing works on there, so I would like to have access to it again if possible. Thanks.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  karebersole · Member · Jan 29, 2023 at 2:34 am

  • Copy link

  Since I can no longer get into this site, I would ask if it can be deleted bc it show cases my writing works and I do not want them on a page that I cannot log into and make changes. So, I am asking for you to delete my other account please. Thanks.

  WP.com: Yes
  Correct account: Unknown

• 

  amiteshg93 · Member · Jan 29, 2023 at 2:14 pm

  • Copy link

  Hi there, 

  Prior to closing your WordPress.com account, you must cancel any active WordPress.com plans or upgrades from the Purchases section of your account. 

  By following the directions on your Account Settings page (https://wordpress.com/me/account), you can permanently close your WordPress.com account. 

  Please note that you will lose all the sites you own and their contents when you close your account. Within a few weeks, the data will be removed entirely from the system, and at this point, this cannot be undone. 

  You can find more information here: https://wordpress.com/support/close-account

  Hope this helps! :)

• 

  staff-totoro · Staff · Jan 29, 2023 at 10:41 pm

  • Copy link

  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns ebersolekm.wordpress.com.

  Thanks!