I can’t log in to my real account.

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  sophiekurzius · Member · Apr 16, 2023 at 10:44 pm

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  Please. I need to set up a call with someone from support. I had 2 WordPress accounts. 1 free one I made when I was younger (the username was sophieisawesome) and the one I was using for my company’s website ((email visible only to moderators and staff)). I can’t login, I can’t change my password. When I closed sophieisawesome, sophie@mindgoal also got shut down. You don’t have support online, so I had to create a PURCHASE an account so I could contact someone. Please help me.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Apr 17, 2023 at 10:24 am

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  Hey there,

  Many thanks for reaching out:

  Please. I need to set up a call with someone from support. I had 2 WordPress accounts. 1 free one I made when I was younger (the username was sophieisawesome) and the one I was using for my company’s website ((email visible only to moderators and staff)).

  Ideally you’d need to access to the email inbox in which the WordPress.com was created with. Without that, the chances of account recovery are slim.

  Why are you looking to recover this account? Maybe we can look toward some kind of workaround and provide some advice.