I can’t log in to my Website anymore?

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  luxurybyho · Member · Sep 4, 2019 at 2:38 pm

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  It says that there is no website to my e-mail?
  My website is luxurybyho.com
  And I can’t log in with admin and my password
  How can this be?

  Thank you in advance.

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  supernovia · Staff · Sep 4, 2019 at 8:35 pm

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  Hi @luxurybyho, this is a self-hosted copy of WordPress through UnoEuro. It’s quite different from a site that is on our servers.

  And since your site is not here on our servers, we don’t have access to help you regain access. But I may be able to point you in the right direction.

  First contact your host to be sure you have backups and can access the hosting side of your site, then read all of these these instructions from WordPress.org to determine which method you want to use to regain access to your installation:
  https://wordpress.org/support/article/resetting-your-password/

  As long as you can log into your hosting account, you should be able to regain access. If you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support

  Good luck!