I cant log in to my WP dashbord

  • Unknown's avatar
    bydanielrojo · Member ·

    I recently got my domain and hosting and then I got Elementor as a plug in to design my website. Im having difficulties to design it.
    When I go into elemento and select my web with my domain, it says “Open WP Dashboard”. I click there and then I have to log in. I use my email and my password and it keeps saying that is incorrect. I already changed my password 3 times and it keeps saying is wrong so I cannot get into my WP dashboard to design my web.

    But then it lets me go to WordPress in another page and get to my account but I dont see my web.
    Help please!
    Thank you

    https://www.bydanielrojo.com/Home/wp-login.php?redirect_to=https%3A%2F%2Fbydanielrojo.com%2FHome%2Fwp-admin%2F&reauth=1
    http://www.bydanielrojo.com/

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! If your wp-admin login isn’t working, your host may be able to help you make backups and use one of these recovery options:
    https://wordpress.org/support/article/resetting-your-password/

    I can’t think of what would be changing that after you reset it, but just be sure you’re logging in at that address consistently. If you’re using another interface to log in (even ours at wordpress.com/post) you probably have a separate username for that.

    From there, if you’re able to log into /wp-admin consistently and only have trouble with the link in Elementor, can you check in with their support?

    And if you need more help with WordPress itself, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
    https://get.wp.com

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