I cant log in to WordPress account
-
Mail with email verify sent to my (email visible only to moderators and staff) email. I cant log in on this email and cant reset my password. Can you give me n advise how I should log in to manage my website? Can you connect web site ziem-pol with e mail (email visible only to moderators and staff) ?
Site: Ziem-pol.com.
WP.com: Yes
Correct account: Unknown -
Hi there,
To confirm, you no longer have access to the email connected to the account Ziem-pol.com is under and want to regain access to the account and update the email to your gmail?
The account you are contacting us from has the gmail email you are referencing. Since two accounts cannot have the same email address, what I would suggest is updating that email which will free it up for use with the other account.
Since you are unable to access the other account and have no access to the associated email – if you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.
You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.
If you are unable to fill out the form, please contact our Account Recovery Team directly at
passwordhelp@wordpress.comPlease visit our support page for more information on recovering your account.
Thanks!
- The topic ‘I cant log in to WordPress account’ is closed to new replies.
WordPress.com Forums 