i cant log into admin side or acess webpage side

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  hrcs876 · Member · Dec 9, 2022 at 12:35 pm

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  need help figuirng out why my site is down

  Self-declared URL: purplevalleycbd.org
  Jetpack: Unknown
  WP.com: Unknown

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  helper-heroponriki · Member · Dec 9, 2022 at 3:19 pm

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  Hi there:

  You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  I pulled up your site and it’s loading just fine for me. Screenshot

  If you’re still having trouble, you should contact your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps!

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  hauteresolutionprod · Member · Dec 9, 2022 at 3:27 pm

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  Bonjour,

  Comment savoir ou en est mon compte wordpress? Ai-je payé ? Combien? Jusqu’à quand ?

  Comment accéde t on à ce type d’information?

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  staff-ozmodiar · Staff · Dec 9, 2022 at 7:06 pm

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  hauteresolutionprod,

  Hi,

  I’m not sure that I understand your question. Can you give us some more information about the problem you are trying to solve? Is this regarding hauteresolutionprod.com?