I can’t log into my account anymore
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It gives me an error. I can see the top banner for editing but if I click on anything it goes to an error page. I can’t make any adjustments to my site or manage inventory for e-commerce. How do I contact WordPress for help?
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Hi there, what’s the address of the site you need help with? Once we know that we can point you in the right direction for support.
Keep in mind that this support forum assists users with free websites hosted on the WPcom platform. WPcom (where we are ) and WP are separate entities with different documentation and support forums. More information about the differences can be found here: https://wordpress.com/support/com-vs-org/
In case you need help with a site using the open source WP software, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.
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Fresthetic.com
I’m not sure what the difference is with our site. But I know we used to sign in through the WordPress admin page and it would bring us the back end editor that we used to make changes to the site. We also used the woocommerce plugin through WordPress for our online store. Maybe you can direct me to someone that can help get us back in.
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As your site is to be found on Dreamhost servers over there (not here on WordPress.com servers) you’ll need to register an account at the correct support forum provided above by @justjennifer. WooCommerce support might also be able to offer advice.
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